Gail Swanson is honored to be serving her country as a UX lead at 18F. She has spent over 15 years guiding teams to look deeper and learn about the people they serve to create technology that fits.
Gail’s past work spans a diverse range of industries including financial services, leisure travel, advertising, and even brewery operations. She started her career as a front end developer with an education in fine art. With experience, she formed her creative approach to UX design, molding technology into usable systems. Gail is happiest untangling complexity into simple ideas and instigating office sing-alongs.
IA Summit talks
- Demystify Success for IAs and UXers (IA Summit 2015)
- Learning to Share with Powerful Work Presentations (IA Summit 2016)