Poster

Out of the waterfall, creating RIPLs: Creating a R&D lab approach for retained clients

Jason Mesut

With all the talk of agile methodologies, the continual scape-goating of the waterfall approach to software development, and our own experiences with one of our clients where we nearly lost a long term account with our client due to the approaches we used, we knew we needed to do something radical.

We needed a fresh approach. One that was transparent, agile, encouraged innovation, encouraged customer engagement and got things done.

We had already flexed some of our interaction design and rapid innovation muscles when we prototyped, user tested and refined the specification of a Mobile (PDA, mobile phone, tablet) version of the product within 6 weeks.

We took on some of the learnings of the mobile development process and our own experiences with different design processes before creating the Rapid Innovation and Prototyping Lab, or RIPL, approach.