Poster

Understanding Requirements at the CORE: Cognitive Organization for Requirements Elicitation

Joanna Wiebe, Scott Confer

Using a case study drawn from the Orbitz.com information architecture environment, the
poster uses visuals and text to describe a rules-based soft systems methodology for collaborative
decision-making, Cognitive Organization for Requirements Elicitation (CORE). For this
project, the information architect was faced with a need to rapidly develop specifications for the
new features. Produced in the absence of use cases, functional requirements, or business
requirements, these new specifications had to be both culturally and technically acceptable, and
meet changing business and user needs. The poster describes the seven-step structure-definition
process which was followed by the Orbitz information architect.