Speaker Bio

Dick Horst

Dick Horst is an experimental psychologist and user experience specialist with over 30 years’ experience in applied behavioral research, systems development, and usability engineering. He is the founder and President of UserWorks, Inc., a usability engineering consulting firm in the Washington, DC area. Dick has conducted or overseen over a hundred usability testing projects for organizations in government, the private sector, non-profits, and academia. Over the last five years, a number of these studies have involved remote testing methods. Dick has a Ph.D. in experimental psychology from Carnegie-Mellon University and is a board certified professional ergonomist.