IA Summit 2018 Main Conference TalkTopic(s): collaboration, government, information architecture, and open data
Metaphorically, software and law have fundamental things in common. They’re both specialized, obtuse, and generally inaccessible to the layperson. Both govern our daily lives. And whereas software is compiled or interpreted and executed on specialized digital machines, law is interpreted and executed by specially trained human nervous systems.
Open source software relies on community support of two kinds: contribution and collaboration. The same concept lies at the heart of the Open Government Initiative, which focuses on transparency, participation and accessibility. Despite ongoing progress toward transparency, however, significant opportunities remain for improving how government collaborates with citizens to make the process of crafting legislation more accessible. In this talk, we propose that the problems we see with the current state of collaborative government participation is a problem of UX; and information architecture can provide a bipartisan pathway to solving these problems.
We will cover how GitHub’s success stems from its user experience and understanding of its core users: developers. Jumping off from this, we will discuss the concept of open government; covering some its important milestones; and demonstrate how some of the less successful ventures contained critical user experience shortfalls. Finally, we will present research findings and a conceptual IA that is particular to the crafting of laws and legislation. This talk will be a call to action as well: get ready to get involved!
About the speaker(s)
Greg Swindle is an Associate Fellow at Verizon and Coding Architect / Front End Engineer, as well as the Community Lead for the Verizon InnerSource and Open Source Program. He is an active and engaged member of the open source software community. Before his engineering career, he applied his academic minor in Linguistics to competency-based ESL instruction and curricula for refugees. He too believes that open government is instrumental to the continued advancement of our society, and that the lessons learned from introducing decentralized, open, and objective process models to corporate organizations can be effectively applied to local, state, and federal government.
Rachel Knickmeyer is user experience and development leader currently with Capital One.
She has a masters degree in Human Computer Interaction from Georgia Tech as well as a background in Computer Science, with 12 years of professional experience in designing for both web, applications and mobile. She is a passionate believer in open knowledge, open source, and open government for the betterment of our society and believes that IA and design can truly change the world.